> Delivery

Shipments and returns

Online Delivery:

By ordering online at iMart Pc Limited, you can get all the products delivered at home to any part of Bangladesh.

The terms of online delivery within Dhaka and Others city are as follows-

  1.       There is a ‘Cash on delivery’ facility for online ordering in Dhaka city.
  2.       Every effort will be made to deliver the product within 1 to 3 working days.
  3.       Delivery Charge Tk.80/- inside of Dhaka and Tk.120 to Others City.
  4.        In case of online order outside Dhaka city, you will get delivery by courier.
  5.       For booking of the product, Full price has to be paid in advance.
  6.       The courier service charge and conditional payment charge will be paid by the buyer.
  7.       The delivery time of the product and the delivery charge will depend on the specific courier service and the variation of the product.

Return Policy:

Dear Honorary Customers, the RETURN  policy of iMart Pc Limited are given below:-


1) If a customer is buying the products from our shops, then please make sure to check the products in front of our sellers. Later, if any problem occurs then the customer will not be entitled to any changes but will be given services based on the products provided description. (Warranty)


2) In the case of ordering online, after receiving the product, if any manufacturing issues or problems are noticed or discovered then the customer has to inform us within 24 hours via our hotline service.


3) If a customer received a manufacturing defected product then the customer has to visit to our shops where our specialists will review the product first and then take the necessary steps to change the product if it is in need of replacement.


4) If a Customer is buying any product from our Website/Online after reading the description and provided information’s about the particular product and is received successfully without any faults and later if the product is not compatible with your setup or if you do not want it anymore, then you will not be allowed to change or return the product.


5) With specific reasoning, product(s) will be allowed to be returned and refunded back to you within 3 to 10 working days and in the case of online purchase, the procedure may take longer to execute.


6) Refund charge applicable for B.kash / Online / POS payment refund.


7) If customers found broken or packet damaged product then we are requesting not to receive the product from courier service. If the customer receives courier damaged product then he/she have to take his/her own liability and any kind of complaint won't be acceptable.